LaSalle Medical Aesthetics Policies
At our facility, we thrive on providing each and every client the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their experience at LaSalle Medical Aesthetics. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.
Late Cancellations
Just Let Us Know
Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel more than 24 hours before your appointment, just give us a call or shoot us a message letting us know. As a new client, there is a 100$ cancellation fee if you cancel or reschedule your appointment in less than 24 hours without a proven legitimate reason (major life events: accidents, death, family emergency).
Running late?
Please Let Us Know
Please be courteous to the staff and other clients at LaSalle Medical Aesthetics and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.
Please do not come more than 5 minutes prior to your appointment unless you were instructed to do so (you need prior numbing).
Pricing/consults/
referral/reviews policies
Pricing
Pricing is an estimate and some variances will occur. Consultation is required for full pricing.
Packages are available for all treatments and can be discussed at the time of your complimentary consultation.
Prices are subject to change without notice.
Consults
Starting November 1st, 2023 we are introducing a 50$ booking fee that will go towards your treatment. Everyone's time is precious and we appreciate your business and being serious when you decide to come see our Nurse Practitioner.
The 50$ booking fee can be used towards an instore product (Latisse, Zo Skin Health products) if we are not a good fit and you decide not to proceed with any treatments.
Referrals
Because we believe "word of mouth" is the "healthiest" way to grow as a small business, we offer 25$ in clinic referral bonus for each person that gets a treatment in the clinic and was referred by you.
Reviews
Google reviews help us improve and serve you better. It also helps new clients making a decision when they need to choose a provider. We appreciate the time you take to write the review and we give you 30$ in clinic credit for a review.
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Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email, comments, feedback, product reviews, recommendations, and personal profile. Our offices are equipped with security camera systems for our and client safety. These could be turned off at client's request or if our staff considers it necessary for privacy.